Analytics and Insights
ExcellentProvides analytics, reporting, and business intelligence on customer contacts, usage patterns, and engagement metrics.
Domain
Platform Team
1
Business Service
1
Business Capability
1
Business Process
1
Domain
1
Component
1
Software System
1
Software Subsystem
1
API Endpoint
1
Data Concept
1
Data Aggregate
2
Data Entity
7
Domain Event
Domain Context Map
Visualize the relationships between all elements in this domain
Business
Business Service 1 items
| Name | Status | Owns Product | Realizes Business Capability |
|---|---|---|---|
| Analytics Cloud Service | active | Enterprise Platform | Business Intelligence |
Organization
Business Capability 1 items
| Name | Status | Sourcing | Realizes Component | Realized by Business Capability |
|---|---|---|---|---|
| Business Intelligence | active | hybrid | Contact Analytics | Analytics Cloud Service |
Business Process 1 items
| Name | Status | Serves Domain Event |
|---|---|---|
| Generate Analytics Report | active | Report Generated |
Application
Domain 1 items
| Name | Status | Composes Component | Owns Data Concept | Part of Domain |
|---|---|---|---|---|
| Analytics and Insights | active | Contact Analytics | Usage Metrics | Contact Analytics |
Component 1 items
| Name | Status | Sourcing | Composes Domain | Realizes Software System | Realizes Business Capability | Realized by Component | Part of Component | Realized by Component | Owned by Component |
|---|---|---|---|---|---|---|---|---|---|
| Contact Analytics | active | vendor | Analytics and Insights | Analytics Warehouse | Customer Management | Business IntelligenceCustomer Management | Analytics and Insights | Analytics Warehouse | Analytics Aggregate |
Software System 1 items
| Name | Status | Sourcing | Composes Software Subsystem | Realizes Component | Realized by Software System | Part of Software System |
|---|---|---|---|---|---|---|
| Analytics Warehouse | active | vendor | Analytics Pipeline | Contact Analytics | Contact Analytics | Analytics Pipeline |
Software Subsystem 1 items
| Name | Status | Composes Software System | Composes API Endpoint | Part of Software Subsystem | Part of Software Subsystem | Served by Software Subsystem |
|---|---|---|---|---|---|---|
| Analytics Pipeline | active | Analytics Warehouse | Analytics Query API | Analytics Warehouse | Analytics Query API | GCP Production ClusterGoogle Kubernetes Engine |
API Endpoint 1 items
| Name | Status | Composes Software Subsystem | Part of API Endpoint | Served by API Endpoint | Served by API Endpoint |
|---|---|---|---|---|---|
| Analytics Query API | active | Analytics Pipeline | Analytics Pipeline | Anomaly DetectedData Pipeline FailedExport CompletedInsight SharedMetric Baseline UpdatedReport GeneratedUsage Threshold Exceeded | Capacity Limit ApproachingConnector ActivatedConnector Sync CompletedContact CreatedCustomer Profile MergedFeature Flag ToggledGateway Timeout ExceededInvoice GeneratedOnboarding CompletedPayment RefundedPlan UpgradedSLO Breach DetectedSubscription CancelledSubscription RenewedTenant CreatedTenant DeactivatedUser ProvisionedWebhook DeliveredWebhook RegisteredWorkflow Executed |
Data Concept 1 items
| Name | Status | Composes Data Aggregate | Owned by Data Concept | Part of Data Concept |
|---|---|---|---|---|
| Usage Metrics | active | Analytics Aggregate | Analytics and Insights | Analytics Aggregate |
Data Aggregate 1 items
| Name | Status | Composes Data Concept | Owns Component | Composes Data Entity | Part of Data Aggregate | Part of Data Aggregate |
|---|---|---|---|---|---|---|
| Analytics Aggregate | active | Usage Metrics | Contact Analytics | ReportMetric Definition | Usage Metrics | Metric DefinitionReport |
Data Entity 2 items
| Name | Status | Composes Data Aggregate | Part of Data Entity |
|---|---|---|---|
| Metric Definition | active | Analytics Aggregate | Analytics Aggregate |
| Report | active | Analytics Aggregate | Analytics Aggregate |
Domain Event 7 items
| Name | Status | Serves API Endpoint | Serves API Endpoint | Served by Domain Event |
|---|---|---|---|---|
| Anomaly Detected | active | Analytics Query API | Notification APIWorkflow API | — |
| Data Pipeline Failed | active | Analytics Query API | Metrics Query EndpointNotification API | — |
| Export Completed | active | Analytics Query API | Notification APIIntegration API | — |
| Insight Shared | active | Analytics Query API | Notification APIAudit Event Ingest | — |
| Metric Baseline Updated | active | Analytics Query API | Subscription APIMetrics Query Endpoint | — |
| Report Generated | active | Analytics Query API | Notification API | Generate Analytics Report |
| Usage Threshold Exceeded | active | Analytics Query API | Subscription API | Manage Subscription |