Onboard Tenant

End-to-end process for provisioning a new B2B customer on the NovaCRM platform.

Steps

  1. Sales team initiates tenant creation request
  2. System validates organization details and domain
  3. Tenant account is provisioned with default configuration
  4. Admin user seat is created with initial credentials
  5. Welcome email sent with onboarding guide
  6. Tenant Created event is published

Process Modules

  • Validate Organization
  • Provision Tenant
  • Create Admin User
  • Send Welcome Communication

Relationships

Serves outgoing 1
Target Element Element Type
Tenant Created Domain Event

Architecture Context

Properties

Type Business Process
Layer Organization
Domain Customer Management
Status active
Owner Platform Team

Additional Metadata

Specialization E2E Process
Value Stream Customer Acquisition

Meta Model

Business
Organization current
Application
Technology

Actions