Customer Management is the enterprise architecture domain covering all CRM and account management capabilities. It encompasses tenant lifecycle management, contact management, user access control, and account administration.

Relationships

Composes outgoing 3
Target Element Element Type
Tenant Management Component
Account Management Component
User Access Control Component
Owns outgoing 2
Target Element Element Type
Tenant Account Data Concept
Customer Profile Data Concept
Part of incoming 3
Source Element Element Type
Account Management Component
Tenant Management Component
User Access Control Component

Architecture Context

Properties

Type Domain
Layer Application
Domain Customer Management
Status active
Owner Platform Team

Additional Metadata

Archimate Type application-function
Ddd Type Domain

Meta Model

Business
Organization
Application current
Technology

Actions