Health Score Changed
Emitted when a tenant's health score crosses a significant threshold, triggering alerts and automated interventions.
Domain Event Application active
Health Score Changed signals that a tenant's composite health score has moved across a defined threshold (e.g., healthy → at-risk, at-risk → critical). Downstream systems use it to alert CSMs, trigger retention workflows, update the customer profile, and notify external CRM systems.
Relationships
Serves outgoing 5
Architecture Context
Properties
Type Domain Event
Layer Application
Domain Customer Management
Status active
Owner Platform Team
Additional Metadata
Event Format CloudEvents/JSON
Archimate Type application-event
Ddd Type Domain Event
Meta Model
Business
Organization
Application current
Technology