Customer Profile
Represents the complete view of a customer including organizational details, contacts, communication preferences, and account history.
Data Concept Application active
Customer Profile encapsulates all information about a customer organization and its contacts. It serves as the foundational data concept for CRM operations, providing a 360-degree view of the customer relationship.
Relationships
Composes outgoing 1
Owned by incoming 1
Part of incoming 1
Architecture Context
Properties
Type Data Concept
Layer Application
Domain Customer Management
Status active
Owner Platform Team
Additional Metadata
Classification business-confidential
Owned By Domain Customer Management
Archimate Type data-object
Togaf Type Data Entities
Meta Model
Business
Organization
Application current
Technology