Notification Service
Centralized notification delivery engine handling email, SMS, push, and in-app messages across all tenant channels.
Software Subsystem Application active
Notification Service manages the full lifecycle of customer notifications. It supports templated email delivery, SMS via Twilio, push notifications via FCM/APNS, and real-time in-app messages via WebSocket. All notifications are tenant-scoped and respect per-user channel preferences.
Relationships
Composes outgoing 2
Architecture Context
Properties
Type Software Subsystem
Layer Application
Domain Customer Management
Status active
Owner Platform Team
Additional Metadata
Environments production, staging
Archimate Type application-component
Meta Model
Business
Organization
Application current
Technology