Customer Onboarding Service provides a guided onboarding experience for new enterprise customers. It handles workspace provisioning, SSO configuration, initial data imports, and administrator account setup.

Service Scope

  • Tenant workspace provisioning and configuration
  • Single sign-on (SSO) and identity provider integration
  • Bulk data import and migration assistance
  • Welcome communications and training resources

Relationships

Owns outgoing 1
Target Element Element Type
Enterprise Platform Product
Realizes outgoing 1
Target Element Element Type
Customer Management Business Capability

Architecture Context

Properties

Type Business Service
Layer Business
Domain Customer Management
Status active
Owner Platform Team

Meta Model

Business current
Organization
Application
Technology

Actions